As online shopping is increasing nowadays, it calls for the need to remain careful and alert. If you are a regular online shopper, you must be careful about your order as there are chances that the product received by you is duplicate.
GP Mathew, who is a part of hospitality sector, ordered a ‘Ray-Ban’ from e-commerce giant Amazon but what he received was a duplicate one, the type of which are sold at the traffic signals. He returned the order and also registered a complaint.
Mathew wanted a blue shade Ray-Ban and he looked for it in the shops but when he couldn’t find it in stores, he ordered it online. The man has been wearing Ray-Bans for the last 25 years now, so it was not very difficult for him to tell that he has been given a duplicate one.
Mathew received the parcel in his office but when he took the Ray-Ban out, he found out that it was totally different from what he saw in the online catalogue. He noticed that the glass was darker and the frame was also not the one which he wanted.
Bangalore Mirror was told this by Mathew,
“I have been wearing Ray-Bans from almost 25 years. As I have purchased aviators of many shades all these years, I can tell easily when a shade is original or duplicate. I was really shocked to see the shade. The shape, colour of the aviator told me it was a fake, the one which vendors stand and sell at traffic signals. I immediately called the person who delivered it and also complained online with Amazon. They apologised about the mistake and refunded the money.”
He further added,
“I know about the brand and I could say it was a fake. What if a person can’t tell it’s a fake and goes on wearing it thinking it’s the real thing. In our industry we meet a lot of high-profile people, and if they point out that the aviators I’m wearing is fake, think of the embarrassment it would cause.”
Amazon has filed a complaint in the police and has also promised an internal inquiry with regard to the whole incident.
Have you had any such bad experience of online shopping? Do share with us in the comments section below.
