Last month, Jio had filed a complaint with TRAI and had asked the body to look into Airtel and other telecom companies’ violation of tariff rules. According to Jio, Airtel was offering discriminatory and misleading offers to the customers under the same plan.
The war between both the telecom giants is becoming intense day by day; once again they are at loggerheads.
After reviewing the complaint filed by Jio, TRAI said that many telecom operators launch tariff plans without registering with it. Even TRAI agreed that the companies are doing this discrimination.
Now, the body has directed all operators, especially Airtel to stop these discriminating offers right away; also it has asked Airtel to register new offers within 7 days of launch.
Basically, Jio had lodged complaint on the basis of Airtel’s Rs 293 and Rs 449 4G data plans.
Acting upon Jio’s complaint, TRAI said,
“In order to protect the interests of the consumers…hereby directs all the Access Service Providers to ensure that all the tariffs offered to the consumers shall be in accordance with the provisions of Telecommunication Tariff Order, 1999 and shall not be discriminatory between the subscribers of the same class.”
Further, it has warned all operators to comply with the existing framework of Telecommunication Tariff Order, 1999. Exceptions would be allowed only if the order is amended.
It’s victory for Jio; the sector watchdog has ruled out the decision in favor of it, what’s better than this? Well, Jio was right because telecom operators shouldn’t differentiate between its customers, don’t you think so?
