There are few days in life when you don’t have an idea as to what the hell is happening with you. Something of the same sort has happened with Sushil Narsian who is a design consultant from Mumbai.
The man got even more confused as the strange incident took place on April 1, which is celebrated as the April Fool’s Day. Sushil needed to go to Versova market from Mulund so he booked an Ola cab; however, the cab driver was not able to understand the location, so Sushil walked to the cab but till the moment he reached there, the driver had already cancelled the ride.
When the man tried to book another cab, he was not able to do so and what added to his misery was that the Ola app was showing that Sushil needed to pay a bill of Rs. 1,49,10,45,368 before he booked another cab. He got the shock of his lifetime as he was being asked to pay a whopping amount and that too for a ride which he did not take. Additionally, his previous balance of Rs. 127 was also deducted by Ola.
Have a look at the screenshot of the app:
Sushil then tweeted his plight and also made it sure to tell Ola that people have the option of using Uber.
For a ride that didn't come to location specified, driver did not takeppen the door, I'm charged and how! Jai ho @Olacabs. Riding Uber now pic.twitter.com/SIOAFzs77g
— Sushil Narsian 🇮🇳 (@SushilNarsian) April 1, 2017
It didn’t take Ola much time to understand that it was a technical fault, which they resolved soon and transferred back Rs. 127 to Sushil’s account deducted for the ride mistakenly.
Thanks for pointing out the glitch, Sushil. We've corrected the issue at our end.
Here's a small token of our gratitude. Pls check your DM pic.twitter.com/jxeJ3unlLD— Ola (@Olacabs) April 4, 2017
Thank you @Olacabs . Glad that the bug is fixed. And thank you for the special offer that you have extended. 🙂
— Sushil Narsian 🇮🇳 (@SushilNarsian) April 4, 2017
This is definitely not the experience we’d like you to have. Please DM the booking ID and we’ll look into this immediately.
— Ola Support (@ola_supports) April 1, 2017
Well, that is a story to remember and share! What do you have to say with regard to it? Share your views in the comments section below.
