WTF! This Airline Violently Dragged A Passenger Off The Flight To Make Space For An Employee

People do have many means of transportation but they like to travel by airlines as they are less time-consuming despite the fact that they are costly in comparison to other mediums. It is quite obvious that every passenger expects a good level of hospitality from airlines but what United Airlines has done with a passenger is not only shocking but also disgusting. The manner in which a passenger, who claimed to be a doctor, was beaten and dragged out from the flight just reveals how pathetic their customer relationship management is and how insensitive they are towards their passengers.

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Yes, you read it right! In a very shocking incident, a man had violently been dragged out of his seat in a United Airlines flight; however, a co-passenger captured the shameful incident on camera and shared it on social media.

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The video was uploaded by Jayse D. Anspach on Twitter with caption, “@United overbook #flight3411 and decided to force random passengers off the plane. Here’s how they did it:”

Click here to watch this video directly on Twitter

Audra Bridges, an eye-witness, wrote this on Facebook:

“Please share this video. We are on this flight. United airlines overbooked the flight. They randomly selected people to kick off so their standby crew could have a seat. This man is a doctor and has to be at the hospital in the morning. He did not want to get off. We are all shaky and so disgusted. #unitedairways”

The doctor was “trying to get to work” and that’s why, he didn’t want to leave but security removed him forcefully. In fact, it’s been alleged that he had been removed so that there could be space for an employee.

According to a Reddit user known as eman00619, the flight was overbooked on Monday because of which United Airlines was looking for somebody who can opt for some other flight to Louisville. They informed the same to the passengers at the gate and offered $400 together with stay in a hotel.

The user added,

“Passengers were allowed to board the flight and once the flight was filled those on the plane were told that four people needed to give up their seats to stand-by United employees that needed to be in Louisville on Monday for a flight. Passengers were told that the flight would not take off until the United crew had seats and the offer was increased to $800, but no one volunteered.”

When no passenger wished to leave, a manager chose four random persons with the help of a computer. Firstly, the computer chose a couple who swiftly left and then was the turn of this doctor who denied leaving after which he was physically and horrifically dragged off the plane. Disgusting!

Here’s what United Airlines said in this regard,

“After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate.”

This appalling incident naturally enraged people who made up mind of not using the airline again in future. A Twitterati posted, “That’s some terrible PR, @UnitedAirlines. How about not dragging people off planes so that employees can take the seat?” One more user wrote, “UnitedAirlines Shame on you. Thank goodness this was caught on video”

One more video has been going viral in which the man can be seen in a very distressing condition and he keeps on saying, “just kill me” and “I have to go home”.

Click here to watch this video directly on Twitter

Here’s how United CEO responded over the issue:

“This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly to him and further address and resolve this situation.”

The man’s identity is not revealed yet. What is your take over the matter? Share your views in the comments section below.

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