We have come across so many incidences these days when government has actively helped on social media. The officials immediately respond to complaints made on Twitter. One such incident is of Leher Sethi, a Delhi based woman who tweeted to Arvind Kejriwal, the CM, with regards to her water bill issue. Her water bill amounted to a shocking Rs.58,042. Although Sethi paid the bill, she wanted an explanation and sought the same on Twitter on the 19th of April.
See my bill! How is this possible?
Is this even possible? The Water Bill of my house is 58042/- @KapilMishraAAP @ArvindKejriwal Bill paid! Pls help! pic.twitter.com/tANTboI70N
— Leher Sethi (@LeherSethi) April 19, 2016
Soon, Kapil Mishra, the Minister of Water gave a response to her tweet. He acknowledged the issue and assured her of looking into this matter.
This was an assurance tweet by Kapil Mishra!
Will get it checked and respond back in two days. Thanks for letting me know @hileher @ArvindKejriwal @AamAadmiParty @attorneybharti
— Kapil Mishra (Modi Ka Pariwar) (@KapilMishra_IND) April 19, 2016
On the 21st of April Mishra again tweeted that they have solved the issue and her account would be credited with Rs.58,041.
Ye another tweet by Kapil Mishra!
Dear @hileher – the bill issue that u raised is resolved as promised. Rs. 58041/- will be credited to ur account. Sorrt for inconvenience.
— Kapil Mishra (Modi Ka Pariwar) (@KapilMishra_IND) April 21, 2016
This means, the lady ended up paying just Rs.1
A thank you tweet by the lady!
Thank you for keeping your promise! Anyone can make a mistake, what matters is that they correct it! I'm satisfied! https://t.co/uaEJb3u4P9
— Leher Sethi (@LeherSethi) April 21, 2016
