• About Us
  • Contact Us
Saturday, July 12, 2025
Shop
RVCJ Media
No Result
View All Result
  • Bollywood & TV
  • Entertainment
  • Sports
  • Technology
  • Travel
  • Videos
  • Extras
  • Bollywood & TV
  • Entertainment
  • Sports
  • Technology
  • Travel
  • Videos
  • Extras
No Result
View All Result
RVCJ Media
No Result
View All Result
Home Shopping

Flipkart To Pay Rs 15,000 For Selling Faulty Mobile Charger Worth Rs 259 To Its Customer

by Manjari Mukherjee
Mar 27, 2017
in Shopping
Reading Time: 2 mins read
Flipkart To Pay Rs 15,000 For Selling Faulty Mobile Charger Worth Rs 259 To Its Customer - RVCJ Media

A consumer forum on district level has addressed to an online commercial company to compensate with a payment of 15000 to a customer on the grounds of selling him a faulty mobile charger resulting in damaging his phone.

The one to file the petition, Dr. Ahmed AQ Irfani, had purchased the charger via Flipkart around January 2016 for an amount of Rs 259. When he plugged in the charger into the power socket, connecting the cable to his mobile phone, in just less than around 10 minutes of a time span, the phone’s wires got burnt and in the process got completely damaged it.

“When I complained to Flipkart, they offered to replace the faulty charger but declined to compensate for the damage caused to my phone. They suggested that the device could have been damaged because of the surge in power,” said Irfani.

Flipkart To Pay Rs 15,000 For Selling Faulty Mobile Charger Worth Rs 259 To Its Customer - RVCJ Media

RELATED STORIES

Lord’s On High Alert As India-England Third Test Is Being Played Under Tight Security

Ashok Pathak Aka Binod Recalls The Time When He Was Told To Get A Facial To Improve His Looks

Lord’s On High Alert As India-England Third Test Is Being Played Under Tight Security

“Nobody Had Money,” Rajkummar Rao On Anurag Kashyap Cutting His Role In Gangs Of Wasseypur

This happened before the forum, Irfani added to the fact that while purchasing he was informed that the charger had a total capacity of withstanding any power fluctuations, in the range of 100-240 volts.

Accusing Flipkart of inefficient services, Irfani filed a petition seeking a reimbursement for the damage caused by the same.

ADVERTISEMENT

Flipkart, in its defense, claimed that they are merely a commercial company that brings forth various buyers and sellers onto one platform to engage in the facilities of the same, they have no connection whatsoever with the quality of the products.

They further defended their case by directing the blame on a short-circuit as the real cause of damage, which had triggered due to an excessive current flow in the power source, hence, it’s not a damage triggered by a faulty charger, in the first place.

Flipkart To Pay Rs 15,000 For Selling Faulty Mobile Charger Worth Rs 259 To Its Customer - RVCJ Media

“Flipkart cannot shirk their liability on the grounds that they did not charge any consideration from the complainant. The complainant purchased the product through Flipkart and therefore there exists a relationship between a consumer and the service provider between the two,” said the bench.

“When the battery charger had a wide range of 110 volts to 240 volts, it is not probable that the power surge would have damaged the mobile phone. In such facts and circumstances of the case, the complainant is entitled not only to the refund of the amount paid for the charger but to a reasonable compensation.”

We are glad Irfani’s concerns are addressed and resolved. The e-commerce sites have to be more responsible. What do you guys feel? Do let us know in the comments section.

News Source

ADVERTISEMENT
Facebook Twitter Instagram Youtube

About Us

with our main focus on audience engagement, we deliver out-of-the-box and innovative content so that we stay connected to millions and cater to their interests.

ADVERTISEMENT

Categories

©2025 Copyright. RVCJ Digital Media Pvt Ltd

No Result
View All Result
  • Bollywood & TV
  • Entertainment
  • Sports
  • Technology
  • Travel
  • Videos
  • Extras
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.