IndiGo has been making headlines for all the wrong reasons for quite some time now and once again, it has done something which is quite a shocker.
A passenger with a ticket and boarding pass for a flight to Indore was put on flight to Nagpur and the mistake came to light when he landed at Nagpur airport. The passenger was sent to Nagpur later on and the airline has also started an investigation into the matter.
IndiGo issued a statement accepting the mistake made by its staff. The statement read,
“The passenger was scheduled to travel to Indore on IndiGo airline’s flight 6E 656. At the time of check-in, he was given a boarding pass for the same flight. However, he boarded the aircraft which was bound for Nagpur and no one from the airline noticed this goof-up.”
The statement further read,
“IndiGo regrets the security breach intercepted by its security staff on flight 6E 774 (DEL-NAG), wherein a passenger of flight 6E 656 (DEL-IDR) wrongly boarded the flight 6E 774 and further travelled to Nagpur, after boarding the wrong coach.”
The airline has taken-off the three security personnel from the roster as they were a part of the goof-up – security lead, second lead and skipper, till the internal investigation of the airline gets completed.
Twitter trolled IndiGo for this mistake and here are few selected tweets:
Jana tha Japan….
Jaana thaa Japan Pahunch gaye cheen samajh gaye naa….Indigo uskaa hua ab tera kya hoga🤣🤣
— MAC 8 (@MAC81974) January 13, 2018
Every now and then we are hearing one after another bad News abt Indigo Airlines wch is expected to v be one the best in India. So Sorry…
— Rajendra M. Kapoor (@RajendraMKapoo1) January 13, 2018
What’s wrong with IndiGo?
Something has gone wrong with Indigo they have lost the plot when you are in a service sector you cannot act like a bully the systems are failing the strategies are falling on the head and they are unable to digest or understand anything
Indigo is capable of reaching any heights..@IndiGo6E
— Brijeshsnair (@brije_nair) January 15, 2018
High on what?
I want to know what was the pilot drinking ….pretty good stuff I guess!!!!!
— EndoPyrox (@EndoPyrox) January 15, 2018
पहले buy one get one free था।
अब जाओ इंदौर, पहुँचो नागपुर स्कीम चल रहा है।
— 📣 Cow वचन 📢 (@FultusVikas) January 15, 2018
Indeed a Great Airline with great intelligent staff.Hat off to them.
— Pravin Mehra IN (@PravinMehraIN) January 15, 2018
Still he’s lucky!
lucky he did not get beaten up
— The Dark Side (@righteoustrike) January 15, 2018
There were few who took a jibe at the passenger too:
What about passenger himself, how did he end up on the wrong gate, wrong line and wrong plane. Didn't he hear any announcements at all ?
— Sonik (@SonikPR) January 15, 2018
This happens when you don't ask fellow passengers bhai indore me kaha rehte ho 😁😂😂😂
— prashant dixit (@prashntdixit) January 15, 2018
You can buy fresh oranges now and can get back to indore, say thanks to Indigo
— HomoTitans JS #RYP (@Kepler___22) January 15, 2018
What do you have to say in this regard? Let us know your views.