Zomato Cancelled A Customer’s Order Over Request To Change Rider. Even Uber Eats Responded
Zomato, the food supplying mobile aggregator, was ruling the social media yesterday after it refused to accept the demand of one of its customers who wanted to get his rider changed.
The online user who ordered food has been identified as Pandit Amit Shukla and being a Hindu, he did not want his food to be delivered by a Muslim in the auspicious month of Shravan.
When he came to know that the rider who was bringing his food is a Muslim, he called the Zomato customer care and asked them to change the rider.
However, Zomato refused to change the rider and Pandit Amit Shukla asked them to cancel his order but Zomato also refused to refund his amount. The customer also refused to take the order and got it cancelled without the refund.
Zomato got huge support from all the corners and not just the common public but the celebrities also showered praises on it. Zomato took to the micro-blogging site Twitter and wrote, “Food doesn’t have a religion. It is a religion.”
Food doesn’t have a religion. It is a religion. https://t.co/H8P5FlAw6y
— Zomato India (@ZomatoIN) July 31, 2019
The founder of Zomato, Deepinder Goyal also tweeted, “We are proud of the idea of India – and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳”
We are proud of the idea of India – and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳 https://t.co/cgSIW2ow9B
— Deepinder Goyal (@deepigoyal) July 31, 2019
However, what pleasantly surprised people was the fact that one of the competitors of Zomato also supported it.
We are talking about Uber Eats India as it tweeted, “@ZomatoIN, we stand by you.”
.@ZomatoIN, we stand by you. https://t.co/vzjF8RhYzi
— Uber Eats India (@UberEats_IND) July 31, 2019
It is really heartwarming to see that an organization takes a stand to make people understand that food and religion should not be mixed and it is well-supported by another organization despite the fact that they both are competitors. What do you have to say on this matter? Do let us know.