How many times have you travelled and faced an extended layover for your connecting flight ?? And what can be the maximum time limit, 3 hours, 7 hours or 10hours or even more. But what if you figure out there’s a 47 year layover for your connecting flight!!
Yes you read it right! James Lloyd who used travel service from Skysanner a leading travel company got a 47 year long layover for his connecting flight from Bangkok. It wasn’t until he took to Facebook about this for assistance and was responded by the company is the most unexpected way. Have a look at his post:
It was only when Skyscanner replied to him on this issue in a humorous yet amazing way that the post became famous winning more than 21,000 likes and I bet you just can’t overlook their response. Here’s what they replied:
Hilarious isn’t it? Understanding the customer query and dealing with the company’s technical glitches in such a positive way that resulted in gaining them 8,000 likes for the reply alone and was applauded by most people as we see in the comments below:
And this..
Jen undoubtedly won a million hearts for his way of customer handling and query resolution making James’s post viral on the internet. He surely gained a huge fan following and is in demand for his customer service.
If they have such witty ways to handle James’s query we’re indeed confident his issue was resolved just in time. That’s when James Thanked everyone and replied:
This was truly entertaining! We’re sure even you are amazed isn’t it?? Share your views about Jen’s awesome way of customer service in the comments section below.
You can read the entire post here
